Wednesday, May 02, 2012

Buying #software

The software industry insisted that you do not buy a product but that you acquire a license. According to the highest court in the Netherlands this is not the case. In a blog post (in Dutch) Arnoud Engelfried informs about the consequences.

  • As it is a product that is bought and sold, the supplier has to conform with all the rules that apply to the sale of goods
  • Software can be expected to provide working functionality
    • When it does not, the supplier has to amend the situation
With this change in the status of software all the mechanisms that consumers have will kick in. Including rules and regulations around sale over the Internet (you can return such goods within a given time-frame).

It will be interesting to learn how the software industry will respond.
Thanks,
     GerardM

1 comment:

TheDJ said...

Means you should be able to get a refund for your puchase in the App Store of Apple. That's gonna be fun administrative work for Apple :D